Care Relationship Management

ACO Strategy

3 steps for executing an effective consumer-driven physician strategy

To meet post-pandemic expectations of consumers, healthcare providers need a strategy for consumer-focused care processes, supported by consumer-friendly provider networks and enabling technology.

Dr. Ward December 1, 2020 No Comments

Care Planning

Don’t pave the cow paths: The challenge of re-conceptualizing health care processes

There is a popular adage for information technology professionals: “Don’t pave the cow paths.” I recently worked with a client from Texas, and they were

Dr. Ward May 19, 2012 1 Comment

Behavior Change

Google engineering too slow? Facebook too invested in the wrong data model to adapt? Are you kidding me?

Few things in my work life are better than finding mind-blowing information from other industries and figuring out the implications for healthcare. I recently read

Dr. Ward July 30, 2011 No Comments

ACO Reimbursement and Gain Sharing

Klar 2: The great attribution debates: Include specialists or not? Plurality or majority? Retrospective or prospective? Derived or declared?

Ron Klar, MD, MPH is a health care consultant with a long history of involvement in federal health care policy and health plan innovation. He

Dr. Ward July 2, 2011 2 Comments