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Continuous Quality Improvement (CQI)

What should we do when there is a clash between two noble goals: consumer transparency and quality improvement? Five proposed principles.

For many years, I’ve been following and writing blog posts about one of my heroes, Don Berwick, a physician leader, Obama-era CMS Administrator and one

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Dr. Ward December 14, 2021 5 Comments
ACO Culture

What can we learn from the managed care backlash of the 1990s? Can we avoid an ACO backlash?

Advocates of “accountable care organizations” (ACOs) are careful to avoid the terminology of “managed care,” which is widely viewed as a failed model from the

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Dr. Ward September 10, 2011 No Comments
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