Continuous Quality Improvement (CQI)

A philosophy and methodology of management of production processes that emphasizes involving process experts, customers and front-line workings in identifying key quality characteristics (KQCs) , collecting and analyzing data regarding variation to understand the apparent cause-effect relationships between key process variables (KPVs) and KCCs, using small-scale, short-duration pilot tests of proposed process improvements, and then acting to hold the gains from successful improvements.

Implementation of Best Practices

The implementation of best practices to improve the quality and efficiency of health care involves making changes to both decision-making and care-delivery processes. The care management methods for improving these processes are largely borrowed from the work of Deming, Crosby, Juran, Ishikawa, and other practitioners of industrial process improvement. These methods are alternatively described as

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CQI Methods Used Improve the Quality of Cervical Cancer Screening

A baseline evaluation of “Pap” smears done in a large multi-specialty group practice revealed that over 25% of samples were designated “less than optimal” because of the absence of observed endocervical cells, an indicator of sample adequacy. In addition, there was a large variation in the rates of sample adequacy achieved by different physicians and

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